In today’s environment you need to know your ingredients supplier takes quality as seriously as you do. At G Bruce we adopted the BRC Agents & Brokers certification as soon as it launched and hold ‘AA’ grade against version 2 of the standard. We welcome audits by our customers as we are confident in the strength of our quality management system, but always recognise there is room for improvement.
We are members of Sedex, the Organic Food Federation and Campden BRI. We have a rigorous testing regime for the ingredients we supply to ensure conformance with specification and regularly conduct audits of our suppliers.
We have invested heavily in our technical and quality team as we want our customers to feel confident in the quality of products they receive. On occasion when quality issues occur, we launch an investigation with one hour of being alerted and work closely with our customer and suppliers to resolve the issue. We have a reputation for being open and honest with our customers should we encounter issues as integrity is core to our business.